Privacy Policy

LEAP X provides commercial real estate advisory services across Singapore and Vietnam. This policy explains what personal information we collect when you use this website or contact us, how we use it, who we share it with, and the choices you have. It applies to this website and to enquiries made through it.

Information we collect

• Information you give us: your name, company, email address, phone number, preferred city or area, budget, team size or space requirement, and any message you submit through our enquiry forms or send us by email.
• Information collected automatically: basic technical and usage data such as IP address, browser and device type, pages viewed, referring page, and interaction events, collected through cookies and similar technologies.

We do not knowingly collect information from children, and we do not ask you for sensitive categories of personal data.

How we use information

• To respond to your enquiry and provide the advisory services you request.
• To shortlist and share relevant office, coworking and other property options with you, including arranging inspections.
• To communicate with you about your requirement and our services.
• To operate, secure and improve this website, and to measure how it is used.
• To comply with legal, tax and record-keeping obligations.

We rely on your consent, our legitimate interest in operating and marketing our advisory business, and where relevant the steps necessary to enter into or perform a contract with you.

Sharing your information

To progress an enquiry we may share relevant details with landlords, building owners, workspace operators and their representatives, and with professional advisers and delivery partners involved in your requirement. We also use service providers who host our website, store data, send email and provide analytics, and who may process information on our behalf. We may disclose information where required by law or to protect our legal rights. We do not sell your personal information.

International transfers

We operate across Singapore and Vietnam and use service providers that may store or process data in other countries. Where information is transferred across borders, we take reasonable steps to ensure it remains protected to a standard consistent with this policy and applicable law.

Cookies and analytics

This website uses cookies and similar technologies that are necessary for the site to function, and analytics and performance tools that help us understand how the site is used. Most browsers let you block or delete cookies; doing so may affect how parts of the site work.

Data retention and security

We keep enquiry and client information for as long as needed to provide our services and to meet legal, accounting and record-keeping requirements, after which it is deleted or anonymised. We use reasonable administrative and technical safeguards to protect personal information, though no method of transmission or storage is completely secure.

Your rights and choices

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or delete it, object to or restrict certain processing, withdraw consent, and opt out of marketing communications at any time. To make a request, contact us using the details below; we may need to verify your identity before acting.

Third-party links

Our site and property listings may link to third-party websites, including landlords and workspace operators. We are not responsible for their privacy practices, and we encourage you to read their policies.

Changes to this policy

We may update this policy from time to time to reflect changes in our services or legal requirements. The version published on this page is the current one.

Contact

For any privacy question, or to access, correct or delete the information we hold about you, please reach us through our contact page.